Dlb24 Terms and Conditions — Please read before use

1 General Terms & Conditions

Dlb24 is an online gaming and betting platform operated exclusively for users in Bangladesh. These terms and conditions apply to all dlb24 services, games, betting, bonuses, and promotional offers.

By accessing or using the dlb24 website or app, you are considered to have agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Dlb24 reserves the right to modify or update these terms and conditions at any time. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

2 Account Registration & Verification

To register on dlb24, you must provide accurate and truthful information. Accounts created with false or incomplete details may be cancelled at any time.

• Each person may register only one account. If multiple accounts are found under the same individual, all of them will be closed.
• Your real name, phone number, and email address are required at the time of registration.
• You are solely responsible for the security of your account. Do not share your password with anyone.
• Transferring or selling accounts is strictly prohibited.
• To make changes to your registration details, please contact customer support.

3 Age Verification & Eligibility

You must be at least 18 years old to open an account on dlb24 and participate in any game or betting activity. This is one of the most important requirements in dlb24's terms and conditions.

If someone registers with a false age and this is later proven, all deposits and winnings in that account may be forfeited. dlb24 is committed to protecting minors from gambling.

• Your date of birth must be entered accurately during registration.
• If there is any doubt, dlb24 may request proof of age documentation at any time.
• Failure to provide the required documents may result in withdrawal privileges being suspended.

4 Deposit & Withdrawal Policy

Dlb24 currently supports deposits and withdrawals via Mobile Banking and Nagad. Available payment methods are subject to change — please check the payments section on the platform for the latest information.

• The minimum deposit amount is BDT 500.
• The minimum withdrawal amount is BDT 1,000.
• Withdrawal requests are typically processed within 1–3 business days.
• The account used for deposits and the account used for withdrawals must be the same — withdrawals to third-party accounts are not permitted.
• KYC verification must be completed before your first withdrawal.
• Deposited funds may only be withdrawn after they have been wagered at least once.

5 Bonus & Promotional Offers

Dlb24 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, and we strongly encourage you to read them carefully before claiming any offer.

• The welcome bonus is available to new members once only.
• To withdraw bonus funds, specific wagering requirements must be met (typically 5–10 times the bonus amount).
• Bonuses are generally valid for 7–30 days. Any unused bonus will be cancelled upon expiry.
• Attempting to claim the same bonus more than once may result in account suspension.
• Dlb24 reserves the right to modify, suspend, or cancel any promotion at any time.
• Any attempt to abuse bonuses or exploit the system will result in the forfeiture of winnings.

6 Betting & Gaming Rules

Dlb24 offers Sports Betting, Live Casino, slots, bingo, and much more. Each category has its own specific rules, which can be found on the respective game page. However, certain general rules apply across all games.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If any game or bet is left incomplete due to a technical issue, dlb24's decision is final.
• If a match is cancelled in Sports Betting, the bet will be refunded.
• Odds may change during live betting — the odds displayed at the time of placing your bet will apply.
• If a technical error occurs in any game, the result of that round may be voided.

7 Prohibited Activities

Any activity that violates dlb24's terms and conditions is strictly prohibited. Engaging in any of the actions listed below may result in account suspension or permanent closure.

• Creating or operating multiple accounts.
• Creating an account using a false identity.
• Misusing bonus offers or exploiting bonuses.
• Using automated software, bots, or artificial intelligence to play games.
• Attempting to breach the platform's security systems.
• Money laundering or any other illegal financial activity.
• Engaging in fraudulent behavior toward other members.
• Personally harassing or intimidating dlb24 staff.

8 Privacy & Data Protection

Dlb24 takes the protection of your personal information very seriously. Your data is collected, stored, and used in accordance with our privacy policy. To learn more, please visit our Privacy Policy Read.

• Your personal information will never be sold to third parties.
• All data is protected with SSL encryption.
• Dlb24 uses cookies — by using this website, you agree to our cookie policy.
• Your transaction and gaming history is stored securely.

9 Responsible Gaming

Dlb24 always advocates for responsible gaming. Gaming is a leisure activity — it should never be treated as a source of income. We want every member to enjoy gaming in a healthy and controlled way.

• You can set your own daily, weekly, or monthly betting limits at any time.
• You may request a temporary suspension of your account at any time if needed.
• If you feel that your gaming is getting out of control, contact our support team immediately.
• Keeping minors away from gaming is every parent's responsibility.

To learn more about responsible gaming, please visit our Responsible Gaming View page.

10 Account Suspension & Closure

Dlb24 reserves the right to suspend or permanently close any account at any time, for any reason, without prior notice — particularly in cases of terms and conditions violations.

• You may also request to close your account at any time.
• If a valid balance remains at the time of account closure, you will be given the opportunity to withdraw it.
• If an account is closed due to a violation, the remaining balance may be forfeited.
• To reopen a closed account, please contact customer support.

11 Policy on Changes to Terms & Conditions

Dlb24 may amend, add to, or remove any part of these terms and conditions at any time. Updated terms take effect as soon as they are published on the website. We will endeavor to notify members of significant changes via email or in-app notification.

• Continued use of the platform after any changes constitutes acceptance of the updated Terms.
• We recommend visiting this page regularly to stay up to date with the latest Terms & Conditions.
• The date of any changes will always be noted at the top of the page.

12 Contact & Support

If you have any questions or concerns about these terms and conditions, please contact our customer support team. We are always ready to assist you in English.

• Email: [email protected]
• Live Chat: Available directly on the platform (24/7)
• For answers to common questions, visit our FAQ Page page.